A key part of our mission is to maintain our service user’s independence, their dignity and their personal growth.
A key part of this is offering safe, attractive accommodation with support focused on meeting each person’s individual needs.
We embrace the humans givens approach which focuses on meeting the people we support physical and emotional needs so they can flourish in a safe, positive and supportive environment.
Regardless of an individual’s challenges, they will be supported to meet all their needs in order to achieve a good quality of life, fulfil their potential and to feel good about themselves.
Our service users are involved in their own support, making sure we incorporate their personal goals as well as right support is in place. Support plans are always created with specific outcomes, access to appropriate healthcare and maximising opportunities to participate in activities.
Our services are staffed by experienced teams who are passionate about the care and support they provide.
We will always respect your privacy and dignity.
A person’s circumstances should never mean their views, preferences or aspirations go ignored in favour or expediency or the convenience of the care provider.
All of our service users and their circle of support are fully involved in the support planning process, which we review regularly to maximise its effectiveness.
No matter the disability or barrier they face, we work with the person and where appropriate, their circle of support to find a positive approach that meets the person’s needs and desired outcomes.
Our industry leading quality monitoring systems enable the homes to give the best possible support and identify where we can improve: something we’re very proud of.
For more information, visit our Quality Assurance Page.
We also provide specialist equipment and work closely with relevant social and healthcare professionals to meet the requirements of people whose needs may be complex so no one is ever at risk of discrimination or isolation. We work with relevant agencies to ensure any specialist equipment you require is provided.
If you would like an informal visit to discuss your requirements or those of a loved one, contact us today and a member of the team will be in touch within two or three days.
“I go to bed knowing my sister is safe and happy. The team always go the extra mile and communication is second to none”
Find out how Encompass can help you or a loved one by getting in touch with a member of our team.